With a heavy focus on user experience, this study identifies leaders in the AP automation marketplace to help prospective buyers like you know what to look for when shopping vendors.
We’re excited to announce that IDC positioned AvidXchange in the Leaders category for 2020-2021, pointing to our extensive supplier network, ease of implementation and reputable customer experience as primary strengths.
AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, has been named a Leader in IDC Research’s latest report on AP automation. In IDC MarketScape: Worldwide SaaS and Cloud-Enabled Accounts Payable Automation Applications for Midmarket 2020-2021 Vendor Assessment, analysts identified customer satisfaction and the AvidPay Network of more than 680,000 suppliers as AvidXchange strengths compared to key competitors.
According to the report, “AvidXchange received one of the highest customer ratings among IDC’s survey of end users.” High marks were attributed to live, hands-on services groups dedicated to ensuring customer success after go-live, setting AvidXchange apart in its ability to provide a comprehensive support experience to middle market businesses. Coupled with AP automation solutions that integrate directly with customers’ accounting systems and access to the AvidPay Network, AvidXchange helps AP teams pay bills more efficiently by eliminating paper and manual processes.
Here’s what you’ll find inside the IDC report:
- IDC Midmarket Analysis and Trends for AP
- Advice for AP Technology Buyers
- AvidXchange Vendor Profile